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- The Awards are free to enter. There is no restriction on how many categories a business can enter, but separate entry forms must be completed for each one.
- Entries must be received no later than the deadline shown on the website.
- Please note that by being shortlisted the business automatically becomes a finalist, and judges will award Gold, Silver, and Bronze Awards at their discretion. There will only be one Gold winner.
- By entering the Awards, you agree to be mystery visited in the second stage of the judging process.
- Entrants agree that judges will not be charged for accommodation, food or beverages during a mystery visit
- By entering the Awards, you agree to be part of the publicity if you are a finalist in any category.
- The Judges reserve the right to merge or split categories if the level of entrants warrant it.
- The judges reserve the right to move entrants to another category if deemed necessary.
- The judges’ decisions are final and they cannot enter into discussion about the shortlisting process, choice of finalists or choice o